Extortion or pressure
Airbnb's policy covers threatening a negative review to get unwarranted compensation.
Unfair review on Google, Trustpilot or Airbnb? No removal, no fee.Free check →
Airbnb review removal for hosts
Unfair Airbnb review?
Get it removed.
A guest who threatened a bad review unless refunded. A review from someone who never arrived. Airbnb removes reviews like these under its own policy — we build the request with the message thread and booking facts, and follow it up.
1 The review2 Your details
- Free human check within 1 business day
- From €99 · only after removal
A fairer first impression
LL
Loft by the LysEntire loft · Ghent · Superhost · fictional
4,7158 reviews
KEKevinStayed 3 nights · October
“Dirty, noisy and the host ignored every message.”
Asked a €300 refund “or I'll post a bad review”MAMarieStayed 2 nights · September
“Spotless loft, great view over the river, and super quick check-in.”
Fictional business and reviews, for illustration only — not a client or a measured result.
No removal, no fee 30-day re-post guarantee Evidence-led requests We follow up until there's an answer Checked by a person, every time
What Airbnb removes
Reviews that break
Airbnb's rules.
These are the grounds in Airbnb's own policy. We only file when a review really fits one of them — and tell you for free when it doesn't.
Guest never stayed
Reviews not based on first-hand experience — for example a guest who never arrived.
Not based on a real reservation
Fake reviews aren't allowed.
From a competitor
Reviews by hosts or guests directly affiliated with, or in competition with, the listing.
Retaliation after a violation
In specific cases: the guest broke a rule, was told so, and then left a biased review.
Discriminatory or harmful content
Explicit, discriminatory, harmful or illegal content breaks Airbnb's content policy.
Stays online
A star rating you disagree with · Complaints about things outside your control, like a noisy street · A guest's honest, subjective opinion.
Source: Airbnb's reviews policy
How it works on Airbnb
Four steps.
You pay at the end.
No account access, no guesswork about which button to press.
- 01
You send the review
The listing link and the guest's name — plus the message thread if there was pressure or a refund demand.
- 02
We check it against Airbnb's policy
Extortion, never stayed, competitor, retaliation or content policy — or an honest opinion that stays.
- 03
The request is prepared and filed
With the messages, reservation details and timeline that prove the ground. Some steps run through your own Airbnb host account — we tell you exactly what to submit.
- 04
One more try if needed
Airbnb accepts a removal request for the same review up to two times, so the first one has to be strong. You only pay once it's removed.
See how it works
Unfair review to removed,
in under a minute.
What cases look like
From unfair review
to removed.
Typical cases on each platform, step by step. These are illustrative composites of situations we handle — not named client results.
A one-star from someone who was never a patient
Ground: Not a real experience
- 0hReview sent, with the appointment system export
- 5hAssessed: no patient under that name or date
- 1 dayRequest filed with the evidence
- 3 daysRemoved, checked twice 24h apart
Three reviews from a competitor's staff
Ground: Conflict of interest
- 0hThree links sent in one request
- 1 dayLinked to the competitor via names and timing
- 2 daysFlagged per review on the right ground
- 9 daysAll three removed
A guest threatened a bad review unless refunded
Ground: Extortion
- 0hReview and the guest's messages sent — urgent
- 4hFiled the same day as an extortion case
- 2 daysAirbnb asked for the message thread
- 5 daysRemoved
Why Reviewell
Report it yourself, pay upfront —
or pay only for results.
Report it yourselfReviewellPay-upfront services
Cost if the review stays€0, but your time €0Paid anyway
Price known before you start Yes, fixed per reviewOften an hourly rate or package
Right policy ground and evidenceUp to you Chosen by a specialistVaries
Follow-ups and appealsUp to you IncludedSometimes extra
If it comes back within 30 daysStart over Handled again, or refundedUsually a new fee
Access to your account Never neededSometimes asked
The promise is simple
Review stays?
Then you pay nothing.
One fixed price before we start. Payment only after a confirmed removal.
Nothing upfront. No surprise invoices. Back within 30 days? We handle it again — or refund you.Check my review →Pricing
No removal,
no fee.
You know the price before we start, and you only pay it if the review is actually removed. No subscription, no hourly rate, nothing upfront.
Full pricing detailsGoogle · Trustpilot · AirbnbFrom €99per removed review · excl. VAT
- Free policy check first
- Fixed price per review, agreed upfront
- Request, follow-ups and appeals included
- Invoice only after confirmed removal
- 30-day re-post guarantee
From 5 reviews: −20% each. Urgent: +€49, filed the same day. Complex case — lots of evidence, several appeals, a legal angle? A higher, fixed quote before we start.
Check my review →Airbnb questions
Good questions.
Clear answers.
Can a host get an Airbnb review removed?+
Yes, when it breaks Airbnb's reviews policy: extortion or pressure for compensation, a guest who never stayed, a fake or competitor review, certain retaliatory reviews, or content that breaks the content policy. A guest's honest opinion stays — we'll tell you that for free.
A guest threatened a bad review unless I refunded. What now?+
Don't pay and don't argue in the thread. Keep the messages — they are the evidence. Send us the review (or the threat, if it isn't posted yet) and tick “urgent”: we file it as extortion the same business day.
Can't I request removal myself?+
You can. Airbnb accepts a removal request for the same review up to two times, so a weak first attempt costs you half your chances. We make the first one count.
How much does it cost?+
A fixed price per review from €99, agreed before we start, and only payable once the review is removed. Reviews that come back within 30 days are handled again, or refunded.
Who we are
A real company,
with real people.
Reviewell BV · Brussels, Belgium · KBO/BTW BE 1012.058.705 · info@reviewell.com
Every review is checked by a person before anything is filed. We never invent evidence, never contact the reviewer and never post reviews in return.
Safe for your profile. No mass-flagging, no fake counter-reviews, no bought reviews, no login to your account — nothing that could get your profile or listing restricted. Every request is based on the platform's own rules: Google, Trustpilot and Airbnb.
Independent service. Not affiliated with Google, Trustpilot or Airbnb. The platform makes the final decision on every removal — we don't promise what we can't control.
Read our case standardsYour business deserves better
You built your business.
Protect the name you earned.
Pick one review to start. We confirm your request, tell you the price, and handle the process.
- No removal, no fee
- A reply within one business day
- Follow your case live via the link in your email
Your next step starts here
1 The review2 Your details