You send the review
A one-star review from someone with no booking on record. Link plus two sentences of context.
Unfair review on Google, Trustpilot or Airbnb? No removal, no fee.Free check →
How it works
Four steps.
You only pay at the end.
Send the review, get a free check and a fixed price, we file and follow up — and you pay only once the review is gone. Same steps on Google, Trustpilot and Airbnb.
How it works
From “what can I do?”
to “it's handled.”
No endless forms or vague next steps. A specialist assesses your situation and keeps you posted.
Your requestStep 01
Now
Send the review
Paste the review link — or just your business name and which review it is. Two minutes, no account, no password.
- Start with one review, or list several
- No access to your Google account
- Reply by email, usually within one business day
See how it works
Unfair review to removed,
in under a minute.
What a case looks like
From first message
to the result.
A typical case, step by step. This is an example to show the process — not a real client, and not a promised timeline. The platform sets the pace.
Assessment and fixed price
We match it to Google's "not a real experience" ground, list the evidence that helps, and send a fixed price. You accept.
Request filed
We file the policy-based request with the supporting facts, and log the date and reference.
Follow-up
No answer yet, so we follow up. You get your weekly update.
Removed — checked twice
The review link no longer works and the profile no longer shows it. We check again 24 hours later.
Invoice
Only now do we invoice the agreed price. Had it stayed online, there'd be nothing to pay.
Example timeline for illustration. Real cases can be faster or take weeks, and some reviews stay online — then you pay nothing. Shown for Google; Trustpilot and Airbnb follow the same steps.
Already reported it?
Reported it and got a no?
That's often where we start.
Many of our cases begin after a self-report was ignored or rejected. Pick where your process stopped — it's an explanation of the process, not a prediction.
The platform said it doesn't break the rules.
A rejected report is not the end. On Google, eligible reviews can be appealed once; Trustpilot and Airbnb let you add information or ask again, and an appeal with the right ground and evidence is a different request than the first click on "report". Keep the decision email — the status in your dashboard doesn't always tell the full story.
Keep these
- The platform's full decision email
- The reason selected in your first report
- One document that supports your objection
Send us the review and the platform's answer. We'll assess whether an appeal or a new, better-grounded request is possible.
Send it to us →The platforms' own rules: Google · Trustpilot · Airbnb
How we assess a review
Not every bad review can go.
A broken rule deserves a closer look.
We put your objection next to the evidence. Pick a situation to see what we look at.
How we assess this review01 / 04
“Worst place in town. Rude staff, dirty rooms, never again!!”
Invented review, for illustration01The review and its date
02Your booking or customer records
03The reviewer's other activity
Is there any trace of this person as a customer?
If there's no booking, visit or payment that matches — and the account shows a pattern of similar reviews — that supports a fake-review request. A missing record on its own isn't proof, so we check it against the rest.
Often a strong routeNot sure where your review fits? We'll look at it for free.Check my review →
The promise is simple
Review stays?
Then you pay nothing.
One fixed price before we start. Payment only after a confirmed removal.
Nothing upfront. No surprise invoices. Back within 30 days? We handle it again — or refund you.Check my review →No guesswork
Good questions.
Clear answers.
Your reputation is personal. You should know exactly how we work.
Ask us something elseCan you remove any negative review?+
No. A genuine customer's opinion is allowed on Google, Trustpilot and Airbnb, even when it's harsh. We only take on reviews that break the platform's own rules — fake, conflicted, abusive, off-topic, extortion, or containing personal data. The free check tells you honestly which one yours is.
Which platforms do you handle?+
Google (Maps and Business Profile), Trustpilot and Airbnb. Each has its own rules and its own reporting route; we file on the right ground for that platform.
What does “no removal, no fee” mean exactly?+
You get one fixed price per review before we start. That price only becomes due once we've confirmed the review is removed — checked on the review link and your public page at two moments at least 24 hours apart. If the platform keeps it online, you owe nothing for that review: no hourly fees, no admin costs, nothing upfront.
How much does it cost?+
From €99 per review, excl. VAT, for a review with a clear breach and evidence you already have. Cases that need much more work — a lot of evidence, several appeal rounds, a review wave or a legal angle — get a higher quote. Either way you see the fixed price before any work starts, it never goes up afterwards, and it's only due after removal.
Can I follow my case?+
Yes. After you send a review, you get an email with a personal link to your case. It shows the status, what's been filed, what we need from you and every update — no account or password to remember.
Your business deserves better
You built your business.
Protect the name you earned.
Pick one review to start. We confirm your request, tell you the price, and handle the process.
- No removal, no fee
- A reply within one business day
- Follow your case live via the link in your email
Your next step starts here
1 The review2 Your details